Privacy policy
Legal significance:
Below is the translation into English for information only. The German version is legally binding.
Data protection
We have written this Privacy Policy (version 8.04.2021-321 261 063) to explain to you, in accordance with the provisions of the General Data Protection Regulation (EU) 2016/679, what information we collect, how we use data and what choices you have as a visitor to this website.
Responsible person
Joile GmbH, Am Eichenpark 13, 30 823 Garbsen, Germany
Tel.: +49 (5137) 8116803; Fax: +49 (5137) 8116805; E-Mail: info@joile.eu
Privacy statements usually sound very technical. This version, on the other hand, should describe the most important things as simply and clearly as possible. As far as possible, technical terms are explained in a reader-friendly manner. In addition, we would like to convey that we only collect and use information on this website if there is a legal basis. This is certainly not possible if you provide as brief, technical explanations as possible, as they are often standard on the Internet when it comes to data protection. I hope you find the following explanations interesting and informative, and perhaps there is some information that you did not know before.
If you still have any questions, please follow the available links and see more information on third party sites, or just send us an e-mail. Our contact details can be found in the imprint
Automatic data storage when providing the website
Nowadays, when you visit websites, certain information is automatically created and stored, including on this website. This collected data should be collected as sparingly as possible and only with justification. By website we mean the totality of all websites on the domain, i.e. everything from the homepage to the very last subpage.
Even when you are visiting our website, our web server – that is, the computer on which this website is stored – usually stores data automatically for reasons of operational security, to create access statistics, etc.
- the complete Internet address (URL) of the accessed website (e.g. https://www.beispielwebsite.de/beispielunterseite.html/)
- Browser and browser version (e.g. Chrome 87)
the operating system used (e.g. Windows 10)
- the address (URL) of the previously visited page (referrer URL) (e.g. https://www.beispielquellsite.de/vondabinichgekommen.html/)
- the host name and IP address of the device from which access is being made (e.g. COMPUTERNAME and 194.23.43.121)
- Date and time
- in files, the so-called web server log files.
Usually these files are saved for two weeks and then deleted automatically. We do not share this data, but we cannot exclude the possibility that this data may be accessed by authorities in the event of unlawful conduct.
In short, your visit is logged by our provider (the company that runs our website on special computers (servers)), but we do not share your data!
The legal basis for the temporary storage of data and log files is Art. 6 para. f GDPR .
The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user’s computer. For this purpose, the user’s IP address must be stored for the duration of the session. The storage in log files is done to ensure the functionality of the website. In addition, the data serves us to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.
Cookies
Our website uses HTTP cookies to store user-specific data.
In the following, we explain what cookies are and why they are used, so that you can better understand the following privacy policy.
What exactly are cookies?
Whenever you browse the Internet, you use a browser. Popular browsers include Chrome, Safari, Firefox, Internet Explorer and Microsoft Edge. Most websites store small text files in your browser. These files are called cookies.
One thing cannot be denied: Cookies are really useful little helpers. Almost all websites use cookies. More specifically, they are HTTP cookies, as there are also other cookies for other applications. HTTP cookies are small files that are stored on your computer by our website. These cookie files are automatically stored in the cookie folder, the “brain” of your browser. A cookie consists of a name and a value. When defining a cookie, one or more attributes must additionally be specified.
Cookies store certain user data about you, such as language or personal page settings. When you access our site again, your browser transmits the “user-related” information back to our site. Thanks to cookies, our website knows who you are and offers you your usual default setting. In some browsers, each cookie has its own file, in others, such as Firefox, all cookies are stored in a single file.
There are both first-party cookies and third-party cookies. First-party cookies are created directly by our site, third-party cookies are created by partner websites (e.g. Google Analytics). Each cookie has to be evaluated individually, as each cookie stores different data. The expiry time of a cookie also varies from a few minutes to a few years. Cookies are not software programs and do not contain viruses, Trojans or other “pests.” Cookies are also unable to access information on your PC.
For example, cookie data may look like:
Name: _ ga
Exit time: 2 years
Use: Differentiation of website visitors
Example value: GA1.2.1 326 744 211.152 321 261 063
A browser should support the following minimum sizes:
A cookie should contain at least 4096 bytes
At least 50 cookies should be stored per domain
A total of at least 3000 cookies should be stored
What types of cookies are there?
The question of which cookies we use in particular depends on the services used and is explained in the following sections of the privacy policy. At this point, we would like to briefly discuss the different types of HTTP cookies.
There are 4 types of cookies:
Strictly necessary cookies
These cookies are necessary to ensure basic functions of the website. For example, these cookies are needed when a user places a product in the shopping cart, then continues browsing on other pages and then goes to checkout. These cookies do not delete the shopping cart, even if the user closes his browser window.
Functional cookies
These cookies collect information about user behavior and whether the user receives any error messages. These cookies are also used to measure the loading time and the behaviour of the website on different browsers.
Targeted cookies
These cookies ensure a better user-friendliness. For example, entered locations, font sizes or form data are stored.
The data of the users collected in this way are pseudonymised by technical precautions. Therefore, it is no longer possible to assign the data to the calling user. The data is not stored together with other personal data of the users.
The legal basis for the processing of personal data using cookies is Art. 6 para. f GDPR
Advertising cookies
These cookies are also called targeting cookies. They serve to deliver individually adapted advertising to the user. It can be very practical, but it can also be very annoying.
When you first visit our website, you will be asked which of these types of cookies you would like to allow. And of course, this decision is also stored in a cookie.
The legal basis for the processing of personal data is then your consent pursuant to Art. 6 para. 1 lit. GDPR .
How can I delete cookies?
How and whether you want to use cookies is up to you. Regardless of which service or website the cookies come from, you always have the option to delete cookies, to allow or to deactivate them only in part. For example, you can block third-party cookies, but allow all other cookies.
If you want to determine which cookies have been stored in your browser, if you want to change or delete cookie settings, you can find this in your browser settings:
Chrome: Deleting, enabling and managing cookies in Chrome
Safari: Managing cookies and website data with Safari
Firefox: Delete cookies to remove data that websites have stored on your computer
Internet Explorer: Deleting and managing cookies
Microsoft Edge: Deleting and managing cookies
If you do not want to have cookies, you can set your browser so that it always informs you when a cookie is to be set. This allows you to decide whether or not to allow the cookie for each individual cookie. The procedure is different depending on the browser. It is best to search the guide in Google with the search term “ Delete Chrome cookies” or “ Disable cookies” in the case of a Chrome browser or exchange the word “Chrome” for the name of your browser, e.g. Edge, Firefox, Safari.
Storage of personal data when contacting us
Personal data that you transmit to us electronically on this website, such as name, e-mail address, address or other personal data in the context of submitting a form, together with the time and IP address, are only used by us for the purpose specified in each case, stored securely and not passed on to third parties.
We therefore use your personal data only for communication with those visitors who expressly wish to contact us and for the processing of the services and products offered on this website. We will not share your personal data without your consent, but we cannot exclude that this data may be accessed in the event of unlawful conduct.
If you send us personal data by e-mail – i.e. off this website – we cannot guarantee the secure transmission and protection of your data. We recommend that you never send confidential data unencrypted by e-mail.
The legal basis for the processing of data transmitted in the course of sending an e-mail or via the contact form is Art. 6 para. 1 lit. a GDPR . If the e-mail contact is aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. b GDPR .
Rights under the General Data Protection Regulation
In accordance with the provisions of the GDPR, you have the following rights:
Right to rectification (Article 16) GDPR)
Right to erasure (“right to be forgotten”) (Article 17 GDPR)
Right to restriction of processing (Article 18 GDPR)
Right to notification – Obligation to notify in connection with the rectification or erasure of personal data or the restriction of processing (Article 19 GDPR)
Right to data portability (Article 20) GDPR)
Right of objection (Article 21) GDPR)
Right not to be subject to a decision based solely on automated processing – including profiling – (Article 22 GDPR)
If you believe that the processing of your data violates data protection law or that your data protection rights have been infringed in any other way, you may contact a supervisory authority in the Member State of your residence, place of work or place of suspected infringement. The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy pursuant to Art. 78 GDPR.
Security of the website by TLS encryption with https
TLS, encryption and https sound very technical and they are. We use HTTPS (Hypertext Transfer Protocol Secure stands for “secure hypertext transfer protocol”) to transmit data securely over the Internet.
This means that the complete transfer of all data from your browser to our web server is secured – no one can “hear.”
With this we have introduced an additional layer of security and comply with data protection by technical design Article 25 paragraph 1 GDPR) . By using TLS (Transport Layer Security), an encryption protocol for secure data transmission on the Internet, we can ensure the protection of confidential data.
You can recognise the use of this security of data transmission by the small lock symbol at the top left of the browser to the left of the Internet address (e.g. page.de) and the use of the https scheme (instead of http) as part of our Internet address.
If you want to know more about encryption, we recommend Google Search for “Hypertext Transfer Protocol Secure” wiki” to get good links to further information.